35 Hudson Yards – Real-Time Analytics Transform Performance at NYC’s Landmark Tower
Located at the heart of Manhattan’s West Side, 35 Hudson Yards is a premier 1.1 million ft² mixed-use development comprising luxury residences, office space, retail, and a 5-star hotel. As a complex, high-end vertical asset, performance expectations are high—and utility costs, comfort requirements, and equipment interactions are tightly linked.
To ensure optimal outcomes across all systems, TEC Systems partnered with Bueno to implement an advanced analytics platform. The result? Near real-time insights, 11,000+ monitored data points, and a return on investment in under 12 months.
The Challenge – Unifying performance across a multi-use smart tower
35 Hudson Yards combines commercial offices, residences, amenities, and hospitality. Each space has unique environmental and energy requirements—but all rely on shared mechanical systems and infrastructure.
Legacy monitoring tools couldn’t surface system interactions or prioritise faults in a way that enabled proactive resolution. The building team needed a single platform that could cut through complexity, help prioritise action, and improve outcomes across every system—HVAC, electrical, and plumbing.
The Journey Begins – A collaborative deployment built on trusted data
TEC Systems deployed Bueno’s platform to deliver smart building analytics for 35 Hudson Yards, with a strong focus on three key goals:
Improving thermal comfort
Reducing utility consumption and operational costs
Extending equipment lifecycle through early fault detection
The solution included continuous data acquisition every 5 minutes across more than 11,000 points, providing actionable insights in near real-time. Collaboration with operations, engineering, and contractor teams ensured that insights were acted upon swiftly—enhancing uptime and driving results.
The Results – Rapid ROI and measurable performance improvements
Within months of deployment, the platform delivered:
Utility cost savings of $190K, including $106K in verified realised savings
686,000 kWh in electricity reductions
4,600 CCF in water savings
17% improvement in tenant thermal comfort
ROI in under 1 year, with ongoing benefits continuing to accrue
Prioritised action, better outcomes
With Bueno’s analytics engine in place, the facilities team can now:
Focus on the highest-value actions first
Use root cause insights to guide technician dispatch
Improve tenant satisfaction with better temperature control
Validate operational improvements with real-time data
Maintain high-performance outcomes without additional headcount
Next Steps – A model for future-ready urban infrastructure
35 Hudson Yards shows how smart building analytics can turn data into decisive action—even in the most complex buildings. By combining visibility, prioritisation, and accountability, the platform has improved performance, reduced energy waste, and extended equipment life—delivering benefits across the board.
As TEC Systems continues to expand its use of Bueno across other buildings and portfolios, the success of Hudson Yards serves as a blueprint for digital transformation in mixed-use vertical assets.
Contact Bueno, or our partner TEC Systems, if you want to see how we can help you optimise your building and achieve your sustainability goals.
