Retail Industry

Optimise Shopper Experience, Reduce Energy Waste, Support ESG Goals

Retail Industry

Smart Building Analytics for Retail Property Portfolios

Retail environments are evolving fast. From major shopping centres to lifestyle precincts, operators are expected to deliver high-quality shopper experiences while reducing energy costs and meeting ESG requirements. Diverse tenancy schedules, high traffic volumes, and ageing shared systems create a uniquely complex operating landscape.

The pressure to optimise is increasing—but the tools to manage it haven’t kept up. Centre managers must ensure comfort and uptime across HVAC, lighting, vertical transport, and amenities, while asset owners look for reliable data to benchmark performance and support sustainability reporting. Bueno helps close the gap with data-driven insights that make retail portfolios easier to run and improve.

Retail Industry Energy Reduction

Why Retail Leaders Need Bueno Analytics

Improve comfort, reduce cost, and build stronger tenant relationships—all from one platform

Bueno gives retail property teams the visibility they need to manage performance proactively. By turning building data into actionable insights, we help optimise HVAC, lighting, and lift systems, while supporting ESG, Green Star, and GRESB reporting across your portfolio.

Why Retail Portfolios Use Bueno:

  • Reduce energy use in common areas 
  • Improve comfort across shared spaces 
  • Catch faults early to prevent costly outages
  • Track and report ESG metrics with confidence
Retail Store Bueno Analytics

Who We Help in Retail Property Management

Insights tailored to your role, your building, and your goals

Retail operations involve multiple stakeholders with different responsibilities. Bueno presents the right data to the right people—streamlining daily operations and supporting long-term performance planning.

Centre Manager / Property Manager

  • Maintain shared systems like HVAC, lighting, and lifts
  • Improve shopper comfort and reduce complaints
  • Resolve issues quickly with accurate insights

Asset Manager / Owner

  • Understand cost, risk, and performance across sites
  • Benchmark assets to guide capital investment
  • Strengthen tenant retention through operational reliability

Head of Operations / Facilities

  • Minimise reactive callouts and contractor costs
  • Catch faults early and prioritise response
  • Monitor asset condition across all systems

Head of ESG / Sustainability Teams

  • Track energy, water and IEQ performance per site
  • Generate reporting data for Green Star, GRESB and BREEAM
  • Quantify progress toward emissions targets

Your Analytics Toolkit for High-Performing Retail Environments

Built for high-traffic, multi-tenant, performance-driven spaces

Energy Management

Capture energy use across HVAC, lighting, lifts, and amenities. Adjust for tenant schedules and track consumption in shared spaces.

Energy Management 

Module Overview: Monitor energy and utility use every five minutes to uncover waste, baseline performance, and enable continuous improvement. Supports NABERS, ESG, and Scope 3 reporting with high data accuracy.
Learn More

Fault Detection & Diagnostics

Identify and prioritise faults in HVAC, lighting, escalators, and lifts before they affect shopper experience.

Fault Detection & Diagnostics (FDD)

Module Overview: Detect and prioritise faults across HVAC, lighting, and building systems. Reduce downtime, extend asset life, and help teams focus on the highest-impact issues.
Learn More

Building Optimisation

Use AI to improve comfort, control schedules, and adjust to changing weather or foot traffic.

Building Optimisation

Module Overview: Use AI and analytics to fine-tune controls, improve efficiency, and maintain comfort. Continuously adapt building performance to changing conditions and occupancy patterns.
Learn More

Better Operations. Better Experiences. Stronger Centres.

Analytics that connect systems, people, and portfolio outcomes

Retail success is measured by experience. Bueno helps align technical performance with shopper expectations—reducing complaints, lifting satisfaction, and improving system reliability.

Comfort & IEQ Monitoring

Track temperature, humidity, and CO₂ to deliver clean, comfortable shared spaces that meet or exceed IEQ expectations.

Shared System Performance

Manage and optimise HVAC, lighting, and lifts based on actual demand—reducing unnecessary usage and extending equipment life.

Benchmarking & ESG Alignment

Compare centre performance across energy, comfort, and system uptime. Build the foundation for better ESG tracking and reporting.

Optimised Retail Space - Energy Efficient

Customised Solutions for Retail Operations

Every retail space has unique operational needs. Bueno Analytics allows retailers to connect to more types of equipment. Bueno can also customise rules and dashboards tailored to their specific requirements, offering unparalleled flexibility and precision.

Flexible Rules and Equipment Integration

We analyse a lot more than just energy meters & HVAC. We provide a full operational optimisation and a tailored approach to your needs.

  • Custom Rules: Develop algorithms that address store-specific challenges, from energy management to HVAC performance.
  • Better Connectivity: With Bueno’s platform you have the ability to integrate with more equipment including IoT-enabled devices for centralised control and monitoring of all systems: lighting, HVAC, fire, parking, vertical transport and lots more.
Other equipment connections

Enhancing Customer Comfort and Experience

The retail experience is heavily influenced by the environment in which customers shop. Bueno Analytics helps retailers create a welcoming atmosphere that drives foot traffic and encourages repeat visits.

Customer Comfort Features

  • Lighting Optimisation: Dynamically adjust lighting levels to create an inviting ambiance while reducing energy use.
  • Thermal Comfort: Ensure consistent temperatures throughout the store to keep customers comfortable.
  • Airflow Management: Improve ventilation for healthier air quality.

By prioritising customer comfort, Bueno enhances the overall shopping experience and supports greater customer loyalty.

Customer Comfort - Bueno Retail Optimisation

Comprehensive Data Visibility and Reporting

Bueno’s platform provides complete visibility into building operations through customisable dashboards and detailed reports. These tools allow retail operators to:

  • Track energy and water consumption.
  • Monitor equipment performance in real-time.
  • Generate reports for benchmarking and compliance purposes.

Bueno’s easy-to-use interface empowers users to make data-driven decisions, improving efficiency and reducing costs across their portfolio.

Sustainability and ESG Goals for Retailers

Sustainability is becoming a key differentiator in the retail industry. Bueno Analytics helps retailers achieve their Environmental, Social, and Governance (ESG) objectives by:

  • Reducing energy use and carbon emissions
  • Improving equipment performance to extend lifecycles and reduce waste
  • Providing robust data for ESG reporting and certifications

Bueno’s solutions align with global sustainability standards, enabling retailers to showcase their commitment to environmental responsibility.

Smart Building Insights Across Your Entire Commercial Real Estate Portfolio

Discover Bueno’s capabilities across all asset classes

Ready to Transform Your Retail Property Portfolio?

Contact Bueno and take control of cost, comfort and performance

Bueno helps shopping centres and retail leaders unlock value through smarter building performance. Talk to us today about how we can support your goals for shopper satisfaction, energy savings, and operational excellence.

Trusted and passionate team of industry experts

Bueno has the most experienced and trusted team of industry experts. Our market-leading software supports your optimisation journey.

Learn more about the unique benefits of the Bueno Smart Building Analytics Solution.