Grocery & Supermarket Analytics for Store Networks

Smart Building Analytics for Grocery, Supermarket & Convenience Stores

Grocery

Predict Leaks. Reduce Workload. Cut Costs.
Optimise Every Store.

In today’s competitive grocery environment, refrigerant leaks, energy drift, labour shortages, and compliance failures are not just operational challenges — they directly affect profit margins and brand reputation. Yet many stores still rely on reacting to alarms, a reactive approach that misses early warning signs and drives up costs.

Bueno’s grocery building analytics platform changes this, giving operations, maintenance, and sustainability teams the clarity to act before issues escalate — helping networks achieve over 35% reduction in refrigerant leak events and 20–40% portfolio energy savings.

Our AI-powered modules maintain equipment health, reduce emergency call-outs, and keep you ahead of regulatory change — without adding hardware or complexity. With the ability to connect to all your grocery systems — like refrigeration, HVAC, lighting, solar, and service workflows — we give teams the full picture of what’s really happening, providing the insight they need to act with confidence, cut costs, and minimise risks.

A Smart Building Analytics Platform Driving Refrigeration, HVAC & Energy Performance

Bueno Refrigeration Analytics Explanation

Store Decarbonisation That Works

At Bueno Analytics, we help grocery retailers turn everyday operations into a competitive advantage. Our platform uncovers hidden inefficiencies, validates performance, and prioritises actions that deliver measurable impact — from reducing refrigerant leak rates to cutting network-wide energy use.

We work with your existing systems — refrigeration, HVAC, lighting, solar, sub-metering, and service platforms — to provide the operational clarity you can’t get from reactive alarm monitoring alone. By revealing where stores are drifting from expected performance and why, we give you the insight to act decisively, meet building ratings for grocery like NABERS, LEED, and BREEAM, and stay on track with your sustainability goals.

Trusted by Global Leaders in Grocery & Retail

From Reactive Alarms to Predictive Analytics

Most grocery stores still manage maintenance and repairs by reacting to alarms — acting only after something has already gone wrong. When an alarm sounds, equipment is already broken or underperforming, triggering urgent or after-hours call-outs, disrupting operations, and leaving customers facing broken fridges or an uncomfortable store.

"Alarms are important — they’re a safety net — but they can’t improve performance, lower costs, reduce energy use, or extend asset life on their own."

Bueno’s analytics-driven approach puts you one step ahead of the alarm – days or weeks before traditional sensors trigger.

Reactive vs Predictive Timeline

Reactive
Alarm Driven

Alarm Triggers

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Emergency Call-Out

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Downtime/ Product Loss

Predictive
Analytics + Alarm Driven

Detects leak/ice-up days prior

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Planned visit / Pooled Jobs

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No Downtime

Your Optimisation Journey – One Module at a Time

From Refrigerant Compliance to Network-Wide Efficiency

Bueno’s modular platform lets grocery teams focus on what matters most—right from the start. Whether it’s achieving refrigerant compliance, cutting leak rates, streamlining field operations, or improving energy performance, you can begin where the impact is greatest. Each module adds value and momentum, creating a clear, scalable pathway to full-store optimisation across your entire network.

Refrigerant Leak Detection

Start with smarter refrigerant compliance. Our AI-powered leak detection meets regulatory thresholds without added hardware — fast, cost-effective, and audit-ready.

Refrigerant Leak Detection

Meet AIM Act ALDS requirements quickly and cost-effectively with indirect leak detection calibrated to regulatory standards. Using minimal data points from existing systems, our method delivers verifiable, time-stamped leak and overfill detection portfolio-wide. No additional hardware required.
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Refrigeration Analytics

Go beyond leak detection. Unlock full refrigeration system visibility to improve charge health, reduce ice-ups, and prevent costly callouts.

Refrigeration Analytics

Gain deep insight into rack and case performance with advanced monitoring, charge validation, and alarm filtering. Detect early-stage ice-ups, calibration drift, and hidden inefficiencies to cut waste, extend asset life, and reduce service costs.
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HVAC Optimisation

Optimise climate control for comfort and efficiency. Balance store HVAC and refrigeration to protect perishable goods, improve customer comfort, and cut energy use.

HVAC Optimisation

Use data-driven maintenance to tune HVAC performance, stabilise temperature and humidity, and reduce refrigeration strain. Coordinate both systems to prevent spoilage, improve asset health, and reduce callouts.
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Energy Optimisation

Stop energy drift. Boost fleet-wide efficiency. Benchmark stores, detect waste, and prioritise savings opportunities across your network.

Energy Optimisation

Our Energy Slip model compares actual energy use against expected performance to reveal underperforming sites. Identify overrides, optimise schedules, and reduce portfolio consumption without added complexity or hardware.
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Real Results from Real Supermarkets

Why Grocery leaders choose our smart building analytics platform.

Refrigerant Reduction

37%

Since baseline

Refrigerant Compliance:

Woolworths achieved a 37% reduction in refrigerant leaks using our predictive module.

Reduction in Call-outs

22%

Since baseline

Refrigeration Performance:

Woolworth stores cut ice-up call-outs by by 22% on average, reducing product loss and technician dispatch

Energy Reduction

20%

Since baseline

Energy Optimisation:

20% portfolio energy savings resulting in more than $80 million saved in cumulative energy spend across a multi-site network for Woolworth.

The right insights for every role in your
Grocery team.

Store Managers

Empower in-store teams with actionable alerts, case performance tracking, and root-cause insights without overwhelming alarms or the need for technical oversight.

Facility TEAMS

Gain site-level visibility, prioritise faults with pre-dispatch diagnostics, and reduce emergency repairs through better triage and workforce coordination.

Head of ESG/ Sustainability

Track refrigerant loss, verify energy performance trends, and export data to support AIM Act reporting, GHG disclosures, and ESG scorecards.

Refrigeration Managers

Detect charge issues, spot leak patterns, drive down leak rates and manage sensor calibrations. Monitor rack health and performance drift without relying on additional sensors.

The Bueno Difference

Purpose-Built Modules

Designed for retail environments, from compliance to advanced optimisation.

AI, Not Alarms

Eliminate alert fatigue. Surface the insights that matter most.

Brand-Agnostic Integrations

Operates across all major BMS platforms, OEM refrigeration controllers, and in-store assets including sub-metering, lighting control, solar systems, and IoT devices.

Built to Scale

Trusted by 1,200+ grocery locations—including national chains.

Award-Winning Innovation

Recognised globally for advancing data-driven facility performance.

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Explore How Bueno Connects, Analyses and Improves
Your Entire Grocery Operation.

Grocery Platform

Discover how Bueno connects every in-store system—from refrigeration to solar—to drive data-backed performance across your network.

Deployment & Customer Success

See how we simplify rollouts and deliver results. Our experienced team ensures fast deployment, deep integration, and long-term support.

Reporting & Dashboards

Get the full picture. From store-level trends to network-wide insights, our dashboards help you prove impact and act faster.

AI & Innovation

Explore the cutting edge of building analytics. From predictive models to LLM-powered queries, Bueno Labs turns data into foresight.

Integration & Security

Plug in without the pain. Bueno connects to your existing systems securely—refrigeration, BMS, controllers, meters, and more.

Become a Grocery Partner

Bring Bueno to your clients. Our partner program helps service providers offer smarter, scalable analytics with real results.

Why Grocery Leaders Choose Bueno Analytics

  • Fewer Breakdowns – Address issues before alarms trigger, avoiding product loss and downtime.

  • Lower Service Costs – Pool multiple jobs into a single technician visit, reducing truck rolls and after-hours charges.

  • Better Customer Experience – Keep fridges stocked, HVAC comfortable, and the shopping environment reliable.

  • Improved Food Safety – Maintain temperature thresholds to avoid waste and ensure compliance.

  • Extended Asset Life – Reduce stress on equipment by fixing issues early.

  • Global Award Winning : 2024 Digie Award Most Intelligent Building – Retail for Woolworths