AI & Innovation in Grocery Optimisation
Smarter Refrigeration. Faster Insights. Better Performance.
AI sits at the core of Bueno’s grocery analytics platform—turning raw equipment data into practical, portfolio-wide insight. From predictive fault detection to Energy Slip (weather-normalised) modelling, our tools use machine learning and large language models (LLMs) to simplify workflows, reduce cost, and deliver performance improvements across every store. Whether it’s technicians getting clear fault diagnostics or sustainability leaders validating refrigerant savings, our AI helps users make smarter decisions, faster.
Bueno's AI driven Insights Query Example
How to quickly find grocery stores with an energy slip
Why AI is Critical for Grocery
Grocery stores generate enormous volumes of equipment data—but few teams have the time or tools to act on it. Bueno identifies inefficiencies, clusters root causes, and prioritises what matters. With refrigeration and HVAC often managed by different teams, AI helps unify insight, reduce false positives and deliver impact without increasing overhead. Our aim is to eliminate the three major analytics roadblocks:
- Labour: Reduce manual monitoring and repetitive data analysis.
- Expertise: Empower all users with natural-language insights and smart triage.
- Information: Integrate and normalise data across all sources for true clarity.

Smarter Stores, Lower Cost, Real Results
Where AI Meets ROI
Our AI-driven modules have delivered results across some of the world’s largest grocery networks. From energy drift correction to fault diagnosis and workforce scheduling—clients are achieving:
30–40% reduction in refrigerant leak rates through enhanced detection and prevention.
$5K–$9K average annual savings per store from avoided maintenance and energy costs.
Up to 40% reduction in after-hours callouts by pooling tasks and predicting failures.
AI is Embedded in Every Module
From leak detection to energy benchmarking, AI helps every team perform better.
AI That Goes Beyond Traditional Analytics Dashboards
Our AI is a multi-layered system that blends rule-based engineering logic, machine learning pattern recognition, and natural language processing to create insights that are both technically accurate and operationally actionable.
Expert Systems
At its foundation, our platform leverages robust rule-based algorithms refined over a decade of engineering expertise to detect known refrigeration and store system failure modes.
Machine Learning (ML) Models
We layer in trained ML models that continuously learn your store network’s unique consumption and performance patterns. It automatically flags anomalies and detects performance drift that rules-based systems may overlook.
Large Language Models (LLMs)
We harness the power of Large Language Models, including Google’s Gemini, to streamline the user experience, generate insights from natural language queries, and automate reporting summaries.
AI Use Cases for
Every Role
For Sustainability Leaders
Ask our platform to plan refrigerant leak reduction pathways in minutes, not weeks. Use AI to automatically identify and quantify energy and carbon reduction initiatives that align with your ESG and compliance goals.
For Maintenance Teams
Use our machine learning to surface refrigeration tuning opportunities and detect early signs of performance drift. Reduce repair times with AI-guided root cause analysis.
For Operations Managers
Instantly benchmark refrigeration uptime, leak rates, and contractor performance network-wide. Use predictive analytics to understand and mitigate risk across your portfolio.
Explore Innovation in Action with Bueno Labs
Bueno Labs is where we test and release cutting-edge AI tools. Our LLM-powered features include:
Insights Query – Instantly answer complex operational questions without data science expertise.
Meter Slip (ML) – Quantify and rank savings potential from energy slip detection.
Synchro AI – Prevent analytics blind spots by automatically restoring lost data connections.
We work closely with clients to co-develop these tools into production-ready features tailored to their store formats, operational needs, and business goals.










Want to know more?
Discover the Full Power of the Bueno Platform
Deployment & Customer Success
Learn about our rapid, low-disruption onboarding process, the ability to deploy multiple stores per day, and the dedicated support structure that ensures network-wide success.
Reporting & Dashboards
See how we transform complex refrigeration and store data into clear, customisable reports and at-a-glance dashboards for executives, sustainability teams, and contractors.
AI & Innovation
Explore the AI and machine learning capabilities that power our platform — from Synchro AI to Energy Slip and predictive refrigeration performance analytics.
Integrations & Security
Understand how our platform connects with your refrigeration controllers, HVAC, lighting, solar, and IoT systems and our commitment to secure, reliable data management.