How AI is Transforming Building Operations

1. Going Beyond the Meter: Equipment-level analytics for Fault Detection & Diagnostics (FDD) and Data-Driven Maintenance

Focusing primarily on whole-building energy management often yields incremental improvements for UK building owners, while overlooking the largest operational opportunities. This session will explain why a step-change in outcomes is achieved when analytics is connected to BMS-controlled equipment, allowing faults, performance drift, and maintenance inefficiencies to be identified and prioritised at the source.

AI building analytics London attendees will learn:

• How FDD analytics and a data-driven maintenance strategy unlock savings beyond metered energy reductions, including improved reliability and fewer avoidable call-outs
• Why the “equipment layer” is essential for better landlord and tenant outcomes, by targeting root-cause drivers of waste, comfort issues, and system instability
• Strategies for prioritising, closing out, and validating analytics-identified issues to ensure insights translate into measurable results, not just alerts

2. AI in Building Analytics: solving labour and expertise constraints

The market is maturing, expectations are rising, and technology is accelerating. In the UK and Europe, many teams face the same constraint, there simply aren’t enough specialist engineers, and even existing experts lack the time for deep, weekly analysis across every site.

This session will demonstrate how AI elevates building analytics by:

• Making complex issues understandable across different levels of technical ability, from asset management through to on-site engineering
• Providing summaries, insights, and report creation workflows that reduce manual analysis time
• Turning complex actions and work outputs into repeatable steps, including generating structured work actions with a click, so teams can move faster with greater consistency
• Delivering clearer, more consistent value across portfolios

3. Successfully deploying at portfolio scale: lessons from Australia

UK commercial real estate owners and investors are increasingly asking the right question: not “does analytics work?”, but “how do we implement it across a portfolio and get consistent results?”

A special international guest from Australia will walk through:

• The benefits of taking a portfolio-wide approach rather than deploying site by site
• The right and wrong ways to implement analytics at scale, including governance, workflows, and stakeholder alignment
• Common pitfalls, including the risks of autonomous write-back if it isn’t managed properly
• How analytics has been operationalised across one of Australia’s largest portfolios, with practical lessons that translate well to UK operating models

4. Venue spotlight: 40 Leadenhall’s building analytics journey

As our event is being held at 40 Leadenhall, the session will also include perspectives from the building team on their analytics journey so far. The team will cover what has worked, what they wish they’d done earlier, and how they are building a foundation for ongoing optimisation.